Product FAQs

Please select from the following links for answers to frequent questions about the products offered by Kim Controls:

  • What is the standard lead time for your products?

    Lead times can vary by manufacturer. Although we stock many products on the shelf we recommend you let us send you a formal quote to make sure we can meet your timeline. Send RFQ's to sales@kimcontrols.com and we will get you the information you need quickly!
  • How do I find technical information for your products?

    If you need manuals, drawings or data sheets you can request help from us at 888-296-1295 or email sales@kimcontrols.com. You will also find links to technical documents at the part number level in our store and on the product manufacturers' website.
  • Do you offer application support?

    Yes! We are happy to help. Call 888-296-1295 or email sales@kimcontrols.com with your questions.
  • I need programming services for PLC's. Can you help?

    We can help program many different brands of PLC. Call 888-296-1295 or email support@kimcontrols.com. We are happy to help.
  • We need to upgrade our HMI. Can you help?

    We can help program many different brands of HMI, Operator Interface, GUI and Panel PC. Call 888-296-1295 or email support@kimcontrols.com to find out how we can help with your project.
  • How do I select the right product for my motion control system?

    Please call 888-296-1295 or email support@kimcontrols.com with your questions. Our support staff is eager to help you.
  • How do I size motors for my machine?

    We are happy to help. Call 888-296-1295 or email support@kimcontrols.com with your questions.
  • Do you offer design ideas for machine guarding?

    Yes, through our item Midwest division we offer design/build services along with the stellar line up of aluminum extrusions and accessories. Contact us by phone at 888-296-1295 or email sales@kimcontrols.com. Shop aluminum extrusion products and ideas at www.itemmidwestamerica.com.
  • How do I select the right aluminum extrusion product for my project?

    Contact our application specialist at 888-296-1295 to discuss your project. We can help with product selection and design. We will even build your project for you if you wish!

If you have any questions regarding the extensive line of products offered by Kim Controls, please call us at 888-296-1295.